At pk35, the privacy and security of your personal data is a responsibility we take seriously. This Privacy Policy explains exactly what information pk35 collects from Pakistani players, the purposes for which it is used, how it is stored and protected, who it may be shared with, and the rights you hold over your own data.
A summary of the six key rights every pk35 player holds regarding their personal data
You may request a copy of all personal data that pk35 holds about you at any time. We will respond to verified access requests within 30 days of receipt.
If any personal data held by pk35 is inaccurate or incomplete, you have the right to request its correction. Contact our support team to update your account details.
Subject to our legal retention obligations, you may request the deletion of your personal data from pk35 systems when it is no longer necessary for the purposes it was collected.
You may object to pk35 processing your personal data for direct marketing purposes at any time. We will honour such requests without requiring justification.
You may request that pk35 provide your personal data in a structured, machine-readable format, allowing transfer to another service provider where technically feasible.
In certain circumstances, you may request that pk35 restrict the processing of your personal data while a dispute or objection is being resolved.
A transparent overview of the categories of personal data processed by pk35
| Data Category | Examples | Primary Purpose | Legal Basis |
|---|---|---|---|
| Identity Data | Full name, date of birth, CNIC / passport number | Account registration, KYC verification, age confirmation (21+) | Legal Obligation |
| Contact Data | Mobile number, email address, residential address | Account communication, support, OTP delivery, withdrawal notifications | Contract |
| Financial Data | JazzCash / EasyPaisa wallet ID, bank details, transaction history | Deposits, withdrawal processing, fraud prevention, AML compliance | Legal Obligation |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Security monitoring, fraud detection, login anomaly alerts | Legitimate Interest |
| Gaming Activity | Bets placed, games played, stake amounts, win/loss history | Responsible gaming monitoring, bonus eligibility, dispute resolution | Contract |
| Marketing Preferences | Communication opt-ins, promotional interaction records | Targeted bonus offers, newsletters, promotions relevant to your pk35 activity | Consent |
| Support Communications | Live chat transcripts, email correspondence with pk35 support | Dispute resolution, quality assurance, compliance record-keeping | Legitimate Interest |
All data transmitted between your device and pk35 servers is encrypted at bank-grade level.
Personal data is stored on access-controlled servers with strict internal access policies.
Passwords are stored as one-way cryptographic hashes — never in readable plain text form.
Automated systems flag unusual login activity and trigger secondary verification steps.
pk35 is the data controller responsible for the personal data collected through the pk35.bid platform and all associated Services. When this Privacy Policy refers to "pk35", "we", "us", or "our", it refers to the entity operating the pk35 platform under its international gaming licence.
This Privacy Policy applies to all users of the pk35 platform, including registered account holders, visitors to pk35.bid, and individuals who contact pk35 through any support channel. By accessing pk35 or creating an account, you acknowledge that you have read this Privacy Policy and consent to the data processing activities described herein.
pk35 collects different categories of personal data depending on how you interact with our platform. The categories of data we collect and process include the following:
When you register a pk35 account, we collect your full legal name, date of birth, and, where required for KYC (Know Your Customer) verification, a copy of your government-issued identification such as a Pakistani CNIC or passport. This data is collected to verify your identity, confirm that you are at least 21 years of age, and to comply with anti-money laundering obligations under pk35's gaming licence.
We collect your registered mobile number (in Pakistani 03xx format), email address, and residential address. This information is used to communicate with you about your account, deliver OTP codes, send withdrawal confirmation messages, and provide customer support.
pk35 collects payment method identifiers associated with your account, including your JazzCash or EasyPaisa wallet number, bank account reference (where applicable), and a record of all deposit and withdrawal transactions conducted through your pk35 PKR wallet. pk35 does not store full payment card numbers. All financial data is processed in compliance with applicable payment industry security standards.
When you access pk35, our systems automatically collect certain technical data including your IP address, device type, operating system, browser type and version, screen resolution, and session timestamps. This data is used for security monitoring, fraud prevention, and improving the pk35 platform experience.
pk35 maintains records of your gaming activity including bets placed, games played, stakes wagered, outcomes, and session durations. This data is used for responsible gaming monitoring, resolving disputes, calculating bonus eligibility, and fulfilling reporting obligations under our gaming licence.
pk35 collects your personal data through the following channels:
pk35 uses the personal data we collect for the following purposes:
pk35 processes personal data only where a valid legal basis exists under applicable data protection law. The legal bases upon which pk35 relies are:
pk35 does not sell your personal data to third parties. However, in order to provide our Services effectively and comply with applicable laws, we may share your data with the following categories of recipients:
pk35 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain your login session, prevent fraud, and gather analytical data about platform usage. The categories of cookies pk35 uses include:
You may manage non-essential cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the pk35 platform.
pk35 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, and to comply with applicable legal, regulatory, and licensing obligations. The following general retention principles apply:
At the end of the applicable retention period, personal data is securely deleted or anonymised in accordance with pk35's data disposal procedures.
To exercise any of the data rights described in this Privacy Policy — including access, rectification, erasure, portability, restriction, or objection — please contact the pk35 Data Protection team by email at [email protected], with the subject line "Data Rights Request" and your registered account username.
pk35 will acknowledge all data rights requests within five (5) business days and will respond substantively within thirty (30) calendar days. In complex cases where additional time is required, pk35 will notify you of the extension and provide an estimated completion date. Identity verification will be required before any data rights request is processed, to ensure that personal data is not disclosed to unauthorised parties.
pk35 does not knowingly collect personal data from individuals under the age of 21. pk35 Services are strictly for adults aged 21 and above. Age verification is conducted during the registration and KYC process to prevent underage access. If pk35 becomes aware that personal data has been inadvertently collected from an individual under 21, that data will be deleted immediately and the associated account closed.
Parents and guardians who believe that a minor may have accessed pk35 are encouraged to contact our support team immediately at [email protected] so that appropriate action can be taken without delay.
Where you have provided explicit consent during registration or subsequently through your pk35 account settings, pk35 may send you promotional communications including bonus offers, new game announcements, cricket betting promotions, and pk35 Casino updates. These communications may be delivered via SMS to your registered Pakistani mobile number, or by email to your registered address.
You may withdraw your consent to receive marketing communications at any time by updating your preferences in your pk35 account settings, or by contacting support. Withdrawal of marketing consent does not affect the lawfulness of any processing carried out prior to withdrawal, nor does it affect transactional communications relating to your active account such as deposit confirmations, withdrawal notifications, or security alerts.
pk35 implements technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While pk35 takes all reasonable precautions to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your pk35 login credentials and for ensuring that your own device is protected by appropriate security software.
The pk35 platform may contain references to payment service providers and licensed game studios whose privacy practices are separate from this Policy. pk35 is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party services you interact with in connection with your pk35 account, including JazzCash, EasyPaisa, and any banking partners.
All game content within pk35 Casino and the slot library is provided by licensed third-party studios. These studios may receive anonymised technical data required for game delivery but do not receive personally identifiable information without your knowledge and consent.
pk35 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or platform Services. Where material changes are made, pk35 will notify registered account holders by email or via a notice displayed prominently on the pk35 platform. The effective date of the current version is displayed at the top of this page.
Your continued use of pk35 Services following notification of a revised Privacy Policy constitutes your acceptance of the updated terms. If you disagree with any changes, you should contact our support team and, if appropriate, request account closure.
If you have any questions about this Privacy Policy, wish to exercise a data right, or wish to raise a concern about how pk35 processes your personal data, please contact us through the following channels. Our support team is available 24 hours a day, seven days a week to assist players across Pakistan.
If you are dissatisfied with pk35's response to a privacy complaint, you may have the right to escalate the matter to the relevant supervisory authority under the applicable regulatory framework governing pk35's international gaming licence.
Now that you understand how pk35 handles your data — create your account with confidence and enjoy cricket betting, live casino, and slots in PKR.